Terms & Conditions
This website grants you non-exclusive limited license to use the SkyStats plugin and other products sold through our website (https://skystats.com) by Thrive Ideas, Inc. (the “products”) in accordance with Thrive Ideas, Inc Terms & Conditions (the “license”).
WordPress Plugin Licensing
Thrive Ideas, Inc. has licensed SkyStats WordPress plugin files under the GNU general public license. (https://www.gnu.org/licenses/gpl-3.0.txt).
Support
Support requests may be sent with our support ticketing system. We offer support only to customers with active license keys. You will gain access to our support tickets, forums, and documentation upon purchasing of our support license.
Automatic product updates and support are provided only for active subscribers. License renewal is required to continue to receive support and product updates.
Thrive Ideas, Inc. offers WordPress plugins “as is” and with no implication they will function exactly as you desire or will be compatible with all 3rd party components and plugins. Support for WordPress or other WordPress plugins that Thrive Ideas, Inc. has not developed is not offered.
SkyStats license holders cannot resell, distribute, or give away their license key. Only by contacting us can an official transfer of the license to a new owner be permitted. This license is only permitted to be used on the license holders website(s). Situations where the license holder maintains an ongoing relationship with the client as a consultant can allow client site usage to be permitted.
Providing SkyStats as part of a web hosting solution or as a service does not constitute an ongoing client/consultant relationship under such terms.
Access to support resources or to request support is only permitted to the license holder.
Re-posting support forum content or documentation on any external websites, social media outlets, etc. is not permitted. Screen captures posts of this content is also prohibited. Immediate termination of the support license, access to support content, and product updates will be effective upon violations of these terms.
Email Communications
By signing up for a SkyStats license, you are providing SkyStats (Thrive Ideas, Inc.) permission to send you promotional emails related to the SkyStats product and other products sold through our website (https://skystats.com). The license holder has the ability to unsubscribe from promotional emails by using the unsubscribe link within the promotional emails or by contacting support. There is a reasonable expectation that the license holder will be unsubscribed from future promotional emails within 30 days of contacting SkyStats.
SkyStats (Thrive Ideas, Inc.) is permitted to send occasional email notifications related to your SkyStats license. These transactional emails may include changes to our terms and conditions, license expiration notices, notification of licensing changes, and other transactional emails related to your purchase of SkyStats. You agree to receive these transactional emails upon purchasing SkyStats.
Account Suspension
SkyStats (Thrive Ideas, Inc.) reserves the right to temporarily or permanently, modify or discontinue, a support license with or without notice at any time.
Ownership
Claims of intellectual or exclusive ownership rights to any of Thrive Ideas, Inc. products is prohibited. All products are property of SkyStats (Thrive Ideas, Inc.). They are provided “as is” without warranty of any kind, expressed or implied. We will not be held liable for any damages, including but not limited to, special, incidental, consequential, direct or indirect damages or losses that occur out of the use or inability to use our products.
Pricing/Billing/Privacy
We reserve the right to change our product pricing at any time for any reason. We reserve the right to not honor typographical errors which may cause incorrect pricing on the website. We will absolutely never share nor sell your personal information to 3rd parties. All data collected is used for internal purposes only.
General
The preceding terms & conditions shall govern the use of SkyStats between you the user and Thrive Ideas, Inc. By purchasing our products you acknowledge that you have read, understood, and agree with our terms & conditions. Please notify us prior to placing an order or using our plugin if you have discrepancies with any of our terms & conditions. We reserve the right to change these terms and conditions at anytime for any reason.
Refunds
We happily offer refunds within the first 30 days of your purchase. The license key, date of purchase and the original purchaser’s email address must included for all refund requests.
Refunds do not apply to product upgrades or annual renewals. Refund requests may take up to 30 days to process. Refunds will be granted at the sole discretion of Thrive Ideas, Inc.
Absolutely no refunds will be given after 30 days from the initial purchase. Note: Upon purchasing this plugin, you agree to the terms of this Refund Policy.
Automatic Upgrades
Only customers with an active license key will have access to SkyStats automatic upgrades.
Delivery
You will be presented with a download link and license key once we have successfully processed your payment. Please contact us if you do not receive your download link and/or license key.
Site Content
Thrive Ideas, Inc holds all ownership over site content, including imagery and documentation that is published on SkyStats.com and help.skystats.com. Authorization of any replicated site content must be requested in advanced. Content from this site may not be used nor exploited for commercial or non-commercial gains without prior written consent of Thrive Ideas, Inc.
Updated: May 7th, 2015